6 Ways To Keep Your Company's Data Secure

Image via UK Security Jobs

Over the last few years the media has regularly reported on high-profile data breaches, with cheating site Ashley Madison - where the personal details of around 32 million members were leaked - being the latest company in the limelight. The loss of data has had a major impact on big corporations from financial to breach of trust. However, it’s not just the big companies that get targeted, SMEs are too. In the US last year a staggering $3.5 million losses were recorded from an average data breach. 

This week protection specialist Bit9 + Carbon Black released a survey showing that consumers in Britain are increasingly concerned that there are many data breaches companies have yet to discover. The researchers found that high-profiled security breaches have led to increased fear among the public, with 81% of people worrying that cyber criminals might've already stolen their data without anyone noticing. 

But you can put your customers minds at rest by adopting these six practices from 360ict:

- Stay up-to-date with software, data security news and internal reports

Updating all the software you use daily is essential to keeping your business secure. This includes operating systems and anti-virus software. 

- Create and follow suitable security and backup procedures

Security and backup procedures differ for each company, it’s always worth talking to a risk management expert. 

- Monitor security hazards, regulation and compliance

- Track your digital data

It’s important to understand what data is business-critical or sensitive and what isn’t. You must track this data and identify how it’s used and where it’s stored.

- Manage access to onsite data and protect data taken offsite

One of the main security hazards we face at the moment is the Bring Your Own Device (BYOD). Locking down your data on the move has always been important but now companies need to control data on employees devices and accounts as well as on storage platforms. Picking the correct storage platform is also essential, with many companies opting for the cloud.

- Correctly dispose of data, documents, and equipment that stores data

360ict provides managed IT services and support for SMEs in central London and the south-east, including Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website. 

Queen Elizabeth II: One of the UK’s Most Powerful Brands (and Longest Reigning Monarch)

Image from the Royal Household

Queen Elizabeth II may want to keep things low key and “business as usual”, but millions throughout the country are celebrating today as she becomes Britain’s longest reigning monarch. However, Professor Qing Wang from Warwick Business School has found that the Queen is more than a monarch, she is an essential figure for promoting the UK’s products and businesses. 

Professor Wang said: “The Queen and the royal family are the most significant symbols of British heritage and tradition. They inject a sense of continuity and national identity in the globalised and ever-changing world we live in today.

“The Queen and all the history that comes with her, gives British luxury brands an edge and distinctive advantage.”

Global demand for "Made in Britain" labels means UK luxury good firms are set to get a sales boost, as stated in a report from Frontier Economics. By 2019 the value of sales is said to reach around £51.1bn and, according to Wang, Chinese consumers are showing the biggest growing appetite for British luxury goods. 

Professor Wang conducted a survey of Chinese consumers and asked them what they associated with Britain and the “Britishness” they like so much. Her results show that the Queen and the Royal Family were top of the list. 

“Luxury goods are defined as those satisfying hedonic rather than functional needs and our research has found this is an area that Britain enjoys a distinct advantage in,” said Professor Wang.

“The Queen is a significant reason for this, as a very important factor that makes Britain stand out is that it incorporates tradition and innovation seamlessly.

“Put differently, Britain’s advantage lies in the so-called soft power, which is defined as the ability to get what you want through attraction rather than through coercion, and the UK’s royal heritage is a key part of that.

“The extent of its impact is hard to measure and even harder to replicate. As China promotes its own soft power, it has increasingly turned to Britain for inspiration.”

Professor Wang believes that products and services linked to the Queen and the royal family has helped protect them from any slump in the market.

“The continued profit and sale decline of luxury brands are a strong indication that luxury brands are losing their lustre due to over exposure in the global marketplace and outsourcing of production to other countries.

“There is a trickle-down effect of shoppers looking to emulate the luxury lifestyle, but the conspicuous consumption of middle-class consumers is threatening the very essence of luxury being exclusive.

“But the link to the most important British heritage – royalty - reaffirms to consumers the brand’s authenticity and reminds the public of the golden bygone age. Unique and customised product offerings combined with exquisite craftsmanship and the royal association continue to drive sales in emerging markets.”

Specialist brand and business valuation agency, Brand Finance, has put a figure on the monarchy’s value to the UK. The firm found that that the British Monarchy is worth about £57 bn and will make a net contribution to the economy this year of £1.16bn.

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or contact us via our website.

360ict’s Tips For Relocating Your Business

According to a survey conducted by E.ON this year, over the last 5 years small businesses have lost an average of 7.5 working days as a result of moving premises. 

Moving is always a stressful task, whether you’re moving to a new home or moving your company to a new location, however 31% of SME owners and managers in London say that moving premises is the second most stressful task of their job, more than finances (27%) and customer complaints (13%). 

Anthony Ainsworth, business energy director at E.ON says, 'To hear that more than three quarters of SMEs are staying in potentially inappropriate premises because moving is considered just too hard is surprising. The disruptions businesses face are a very real barrier to relocation and possible future growth.'

But it doesn’t have to be that stressful, we regularly helps companies in Central London, Croydon and Bromley to relocate with 100% customer satisfaction: “What seemed like a daunting and expensive task to begin with, actually turned out to be a cost-effective and simple move with 360ict.” - John Edwards, Company Owner.

If you are thinking of moving, it’s worth getting in contact with one of our relocation advisors.

When should you start thinking about relocation?

Is there enough space: Do you have free desks for new recruits? Do you have enough storage space? When clients walk through the door do they see an organised office? If the answer is no, you definitely want to start looking for a bigger space.

How do you decide on location?

If you’re an SME with a small team you don’t want to be too far from other like-minded companies. For example, if you’re an IT Company or a Business IT Support Company in London look for offices in known tech-hub areas like East London, or the more affordable Croydon. 

If you’re thinking about sharing an office space make sure there are companies or individuals that your team can connect with and that there’s a lively atmosphere. You want to be somewhere dynamic so that your members of staff are inspired. 

Make sure you check the facilities too: internet, storage, parking, local facilities, number of desks and so on. 

Consider a consultant

For some companies a workplace consultant can help to ensure that your new office is running efficiently. This could involve allowing your employees to work remotely or encouraging flexible working times, perhaps staff could use their own laptops too.  

Take advantage of tax breaks

This is a really important tip: Keep up to date on tax allowances because they can save you a lot of money. 

Plan ahead

Think about the things that could go wrong ahead of time. For example, is the internet already set up before you arrive? Are the phones working? Do you need these installed? Will members of staff have to work from home for a couple of days? Always plan for the possibility that there could be a few problems. 

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

Which Political Party Offers The Most Support For SMES?

Image Source: Mark Pack

When it comes to the political divide there’s one thing that all entrepreneurs and SMEs can agree on: extra government support is needed. 

The Entrepreneurs Network recently carried out an annual poll of 100 MPs, which shows that Labour and Conservative MPs have very different views on how best to support British entrepreneurs and SMEs.

Growth Business highlighted the key findings from the report:

• ‘It suggests almost two-thirds (63%) of Labour MPs believe increasing grants and loans for entrepreneurs would be the best way to support them’
• Among Conservative MPs, ‘a regime of tax cuts, including slashing business rates and corporate tax, is the most popular policy for driving entrepreneurial growth. Almost all (89%) from the ruling party are in favour of this approach’
• ‘The issue that splits the house more than any other is the potential impact of the UK leaving the EU – or Brexit. More than half (58%) of Conservative MPs believe that this would be a positive move for entrepreneurs – whereas only 1% of Labour MPs feel the same way’

MPs Are Vocal

• Growth Business quotes the Entrepreneurs Network Director Philip Salter as saying he was encouraged to see that 'MPs are increasingly vocal about supporting Britain’s entrepreneurs’
• ‘But he added he found MPs respective view on the EU the most enlightening – especially Labour MPs’ strong support for the EU.’

Ill-Informed About Current Programmes

Growth Business says both sides seem equally poorly informed about current support structures

• ‘More than one-third of Conservative MPs (38%) have not heard of the Seed Enterprise Investment Scheme (SEIS). And a further 18% don’t feel they know enough’ to comment
• Labour MPs, despite presenting as broadly supportive of introducing more grants and loans, are ‘also similarly ignorant of current government programmes. More than half (61%) were not aware of Innovate UK – a series of competitions in which £536m of government money is up for grabs’

See the full piece on Growth Business.

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

Will The Apprenticeship Levy Benefit SMEs?

Image source: www.tracweb.co.uk

The UK government is still 100% committed to the planned apprenticeship levy, despite concerns from business leaders, David Cameron said this week.

The Prime Minister has said the levy will help create 3 million apprenticeships across the country and will make larger employers contribute funding to apprenticeship training. 

A new series of industry standards will be introduced for apprenticeships in a varied range of professions from IT, engineering and transport to fashion. 

However, the Confederation of British Industry (CBI) has voiced concerns that it would not deliver the skilled youth businesses would want, and it would do very little to help SMEs. 

CBI said: "With an apprenticeship levy for larger employers set to be introduced following the Budget, the CBI is concerned that while it may fund more apprenticeships to meet the Government's target of three million, it will not deliver the high-quality, business-relevant training needed, and do little to help small or medium-sized businesses.”

David Cameron responded: "The greatest asset any employer has is their workforce. And by investing in them, they are investing in the success and future of their business. As a One Nation Government, we are committed to supporting three million quality apprenticeships over the next five years - to help strengthen our economy, deliver the skills that employers need and give millions more hard-working people financial security and a brighter future.”

The government has set an extremely high target to reach. Should they focus on creating quality apprenticeships over volume? Would the scheme be more likely to benefit small businesses if this were the case? 

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

Are SMEs Doing Enough To Market Their Business Online?

Image source: Jerrard Wayne

A new survey conducted by ReachLocal in the UK has revealed that 55% of small businesses, believe that not enough is being done to market their business online. 

The survey polls UK SMEs from a wide range of industries and it explores how they feel about online marketing and managing the enquiries they receive. 

54% stated that they are not sure which marketing tactics are delivering a return for their business and 23% spend their money on the marketing initiatives that they think are successful, even if there is little evidence to back up their success. 

The survey also reveals that 31-35% of email or website enquiries are not responded to in less than an hour, a staggering figure that could cost small businesses a lot of money.

Paul Liascos, UK managing director for ReachLocal, said: “Online marketing can be highly effective, but it’s wasted money if you can't respond quickly to the enquiries generated. The whole marketing and buying cycle has to work well to ensure that companies do not leak leads.”

A Harvard Business Review study found that 50% of customers choose to do business with the company that responds to them first, and according to a researcher from Portsmouth Business School, small businesses are also lacking in social media marketing, even though they are more likely to be striking the right personal tone in comparison to big corporations. 

How do you feel about your online marketing strategies? Do you think there’s more that you could be doing? Let us know your thoughts. 

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

The Collaboration of The Year: Windows 7 + 8 = Windows 10. Will You Update?

Windows 10, the new operating system from Microsoft, has started rolling out to customers worldwide. 

Back in 2012 Windows 8 didn’t receive a very warm welcome from users, so this release is extremely important for Microsoft. There has been much speculation and hype about Windows 10 over the last few months, but was it worth the wait? 

Microsoft decided to bypass Windows 9 and jump straight to Windows 10 (a good marketing ploy to keep up with Apple’s OS X?!) in an attempt to combine the “best elements” of Windows 7 and Windows 8. One of the more controversial features of Windows 8, the “live tiles”, still features in Windows 10, but now they are used as shortcuts to the user’s favourite applications. The start menu is also back from Windows 7, which allows users to browse through a list of their most-used programs. 

Microsoft hopes that Windows 10 will steer the company in a new direction. Chief Executive, Satya Nadella, describes the OS as “Windows as a Service,” meaning that users can expect improvements to the OS at anytime through the internet, rather than having to wait for another big update in a few years.  

Aside from the live tiles and start menu, here’s what else is new in Windows 10: 

• The interface looks similar to Windows 7
• The “familiar and easy to use” OS has moved away from the touch-screen
• The virtual assistant, Cortana, is now available
• Windows Hello - a biometric authentication facility that lets people unlock their computer and specific applications by fingerprint of facial recognition scan
• Edge - A successor to Microsoft’s Internet Explorer
• There’s a new notification sidebar that lets users review recent notifications

Consumers and small businesses are being offered free upgrades on existing computers running Windows 7 or 8 at any point over the next year. Microsoft has made the OS system more appealing to developers through it’s new “universal app platform” too.

Big businesses are unlikely to adopt the OS right away, but will SMEs? Tech consultancy Gartner has advised its clients to wait until the second half of 2016 before they do the update.

For home uses, if you decide you don’t like Windows 10, it is worth knowing there is a "rollback" option that works for the first 30 days.

Have you started using Windows 10? Tell us what you think of it! 

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

How to Free Your Business from Long-Term Telecom Contracts

In business, you have to react fast to stay competitive. Keeping up with technology is no exception.
 

The productivity benefits of up-to-date telephony tech are clear. When you can make and receive calls anywhere with an internet connection, via your desktop, laptop, tablet or smartphone, it’s a lot easier to get more done in less time — no matter whether you’re in the office or travelling the world.
 

If you’re thinking about a technology upgrade or considering a relocation, though, there’s one common concern: how long will it take to make the change? 

Don’t get stuck waiting

Switching to a more cost effective service or supplier can take time, but if you’re looking to save money on the company phone bill or improve on an inadequate telephony system, you’ll want the changeover to be as swift and seamless as possible.


So, we think you’ll be pleased to discover 90 day online telephony terms with 360ict. Instead of holding you to a long-term contract, we’re happy to give you control over your telephony so you can upgrade or downgrade services, change provider, or even relocate your office without worrying about 12 or 24 month contract lock-in terms.

Have us replace your old-fashioned telephone systems with online telephony technology to take advantage of all its productivity features, from voicemail and call handling to conference calling and simultaneous ringing for teams. You’ll never be trapped in a long-term telephony contract again!

The ultimate benefit? This level of technology typically costs less than traditional PBX telephony, so your business saves money as well as time and effort. 


360ict installs and manages telephony solutions for SMEs in central London and the south-east. Call us on 0208 663 4000 to find out more about online telephony and get a proposal including our 90 day terms.

StartUp Britain, A Nationwide Tour Designed To Inspire Would-Be Entrepreneurs

A national campaign that aims to inspire new start-up businesses has embarked on a tour of the North. 

StartUp Britain is a campaign by entrepreneurs for entrepreneurs, which harnesses the expertise of Britain’s leading businesspeople to celebrate, inspire and accelerate enterprise in the UK. 

The 1966 Routemaster bus will tour 25 locations around England, Wales and Scotland to offer advice from the country’s best business mentors, start-up experts, business IT support professionals and employees from headline sponsors Sage to aspiring entrepreneurs. 

Yesterday in Newcastle mentors from the North East’s Entrepreneurs’ Forum spoke with members of the public about business ideas and of their own experiences, which highlighted that connecting budding entrepreneurs to local organisations can help them to get started in the business world. 

According to the StartUp Britain website, the campaign was founded by eight entrepreneurs and launched on 28 March 2011 by the Prime Minister, with the full support of the Chancellor and HM Government, although it is completely funded by private-sector sponsors. The campaign is now run by the Centre for Entrepreneurs, the entrepreneurs' think tank, enabling them to communicate better policies for entrepreneurs to Government.

“We are truly passionate about promoting entrepreneurship and its benefits to our economy and we do this by highlighting the myriad of support that is available to those who wish to start or grow a business, galvanising support where we see a demand and by acting as a voice for small businesses to Government.”

We think this is an excellent event and we urge potential entrepreneurs from across the UK to attend, you’ll never know what valuable information you might receive! And if anything, it’s a good chance to network with some of the best business minds around.

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

Small Businesses In The UK Grow At Fastest Pace In Five Years

Britain’s small businesses grew solidly over the last three months, according to the latest small business index from the Federation of Small Business (FSB). The strong improvement in small business confidence suggests the sector will continue to grow this year. 

In the study, published on 22 June 2015, the FSB found that 65.3% of small businesses surveyed are striving to increase their business remotely or rapidly between June and September 2015. This is excellent news for London IT support companies. 

The lobby group’s small business index suggested that there has been a “robust” improvement in confidence, which pushed up productivity, job creation and investment at a faster rate than in the economy as a whole. 

It said growth and investment intentions had reached new highs since it began compiling its index in 2010.

It also said it had found a “few negatives” in the overall picture. The gains were to spread evenly over the UK, however — by far the highest concentration of growing small business were found in the South East of England, followed by the Midlands. In Wales confidence and employment fell, and Scotland also reported lower business confidence. 

John Allan, the FSB national chairman, said: "The results... are very positive and show the major role that small businesses play in the growth of the UK's economy. It is critical the new government continues to develop the right environment to support businesses planning to grow, invest and take on new staff in the next 12 months. In the Budget and its upcoming Enterprise Bill, ministers should prioritise supporting small business growth, simplify business taxes, raise skills and tackle poor payment practices.”

The UK government is working on an Enterprise Bill, which it hopes will make the UK a leading place to set up and expand small businesses, including IT support companies in London, and should create two million jobs between 2015 and 2020. This is just one of many initiatives that the government are planning to implement for businesses in the next five years. 

360ict provides managed IT services and emergency IT support for SMEs in central London and the south-east, including Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

UK Inflation Turns Negative For The First Time Since 1960

Figures released recently have revealed that the main measure of UK inflation turned negative for the first time since the measure has been in existence. 

The measure, known as the Consumer Price Index (CPI), reached a figure of -0.1% in April and based on historical estimates, is the first negative figure that has been recorded in the UK since 1960. It is believed that the biggest contribution to the downturn of inflation came from a fall in travel fares, with costs thought to be 2.8% lower than last year. Food is also 3% cheaper compared to April 2014s figures. 

Mark Carney, governor of the Bank of England, discussed his thoughts on whether this statistic represented an ongoing trend in the UK economy. Although he did think that the situation would remain largely similar for the next few months he did think that ‘towards the end [of the year], inflation should start to pick up towards our 2% target.’ 

In the interview below, Chancellor George Osborne stated that these figures should not be mistaken for ‘damaging deflation.’ Forecasters believe that the negative inflation will not last long and are avoiding describing these figures as a sign of deflation. George Osborne did add that ‘of course, we have to remain vigilant to deflationary risks and our system is well equipped to deal with them, should they arise.’

As a result of these comments, business owners and others are left wondering whether their own companies are equipped to cope with wider economical changes. In light of the figures released it is crucial companies arrange their businesses in a way that will safeguard their operations. 

To find out more about safeguarding your business and emergency IT support or if you have any questions please get in touch with us. 

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.

UK SMEs Have Their Say About The Country's EU Membership

This week a survey was released by Bibby Financial Services, which shows that UK SMEs want the new Government to provide simplicity and stability.

The survey highlights EU membership as a key concern for small businesses over the next few years and that almost a quarter want a simplified PAYE system. A reduction in business tax rates and an end of late payments by large companies were also high among concerns. And like many in the business community we are all left wondering what an exit from the EU might mean for staffing, exports and tariffs.

The survey highlighted many problems that SMEs face including the red tape that comes with being part of the EU. Talking to The Guardian Paul Statham, director of software development business Condeco, says he is pro-Europe but “there is a burden and I know that that is something which the government is continually battling with and I think they should continue to fight with the British point of view.”

Andy Bagnall, director of campaigns at the Confederation of British Industry also pointed out to The Guardian [that] “it is vital that the EU does more to support small businesses, like scaling back unnecessary regulation that can often burden smaller businesses, and making it easier to sell online across Europe.”

Business for Britain has stated that EU regulations accounted for 60% of all EU law, which led its chief executive Matthew Elliott to say that the Commission and the European Parliament see regulation as the answer “to every problem the EU faces”.

However, there is a feeling of indifference towards the EU from companies who don’t export. The IoD’s head of Europe and trade policy Alexandra Renison says: “For many of these businesses, they see all of the regulation with comparatively little in terms of concrete benefits that they're exporting counterparts do. Keeping in mind that over 99% of private sector businesses in the UK are SMEs (according to the government’s own estimate) and that only one in five UK SMEs export, that apathy may be more widely shared than many in internationally-oriented (both politically and economically) London may realise.”

From a business point of view would you rather see the UK in the EU? Let us know your thoughts!

360ict provides managed IT services and support for SMEs in central London and the south-east. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or contact us via our website.

What Does A Tory Majority Government Mean For Small Businesses?

The UK has been up in arms over the Conservative win, however it might not be all bad: their small business manifesto has been welcomed by many entrepreneurs as well as the promise of a stable government. Here’s what SMEs across the UK can expect to happen over the next five years:

The Conservatives have won the 2015 General Election and are forming a single party government. Not only is this result a surprise, it has been received with mixed reviews and a minority have taken to the streets to protest. Business owners, however, have high hopes for the next five years. Conservatives have repeatedly described SMEs as “the lifeblood of the economy."

The Conservative’s small business manifesto pledges to increase the number of startups to 600,000 a year by 2020. Business owners will also be hoping that unnecessary, time consuming and costly regulations and paper work will be slashed under the full Tory government. So far the Conservatives have pledged to reduce such regulations and save businesses £10bn over the next five years.

Many employers want greater flexibility in hiring and firing decisions, with a reduced risk of being taken to an employment tribunal. The previously overruled Beecroft report looks likely to be implemented now that the Liberal Democrats can’t stand in the way. It suggests a shakeup of employment legislation and the proposal to allow employers to make no-fault dismissals.

Europe. The in/out referendum. It’s an issue that divides SMEs: Many business owners who have offices or clients in Europe are worried that changes to the UK’s EU membership will make it harder to access the European market. Change and uncertainty on this level is unnerving for everyone involved.

Late payment remains a big issue for businesses. The Conservatives have promised to strengthen the prompt payment code and improve transparency. The Tories have also pledged to invest £100bn in infrastructure during this parliament with high profile projects such as HS2 and proposed airport expansion in the South East.

Business owners can expect George Osborne to implement a bunch of new changes in regard to tax, including increases in personal allowances, national insurance holidays, a cut in corporation tax and a freeze on VAT. There’s also a plan to review business rates.

UK business owners impact jobs, exports, investment and tax revenues and are crucial to our nation’s success. For our country’s economy to grow, SMEs will play a big part in making that happen therefore further financial assistance should become available.

On the whole it seems that a Conservative win will massively benefit business owners, but as always with politics, we shall wait and see whether they can deliver on any of their promises.

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Bromley and Croydon. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or contact us via our website.

Windows XP Still Going Strong

Despite being 13 years old, Windows XP is still one of the most popular operating systems according to Net Application’s Web stats, which gave XP a 16.9 share for the month of March. Even though it’s still the second most-used operating system, the number of people using XP has significantly dropped. Though XP’s grip on the market is loosening, it still beats Windows 8 and 8.1 collective share of 14 percent. Windows 7 holds the top spot, with a share of 58 percent. 

Microsoft ended support for XP over a year ago, which put an end to bug fixes, however users are still reluctant to upgrade, even though they are more vulnerable to security threats. 

This has had a ripple effect for other companies, for example, chipmaker Intel slashed nearly $1 billion of it’s quavery revenue outlook. This is mainly because small and midsize businesses have been reluctant to upgrade from XP. 

For those determined not to upgrade to Windows 8 or 8.1 the next release comes this summer when Windows 10 will become available. If SMBs want to upgrade from XP to Windows 10, it won’t be an easy process. You won’t be able to upgrade your PCs directly to Windows 10, you’ll have to upgrade to Windows 8.1 first, or buy new PCs already equipped with Windows 10 this summer: not the cheapest of options!

Are you a Windows XP user? Will you be sticking with XP or biting the bullet and upgrading to 8.1 to access 10? Let us know your thoughts! If you need help deciding, we're supporting companies in London Euston, Victoria, Croydon and Bromley throughout the year with their transition to Windows 10 - get in touch for more information. 

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website. 

Skype for Business Heralds New Era For Communication

This week Microsoft launched a preview of Skype for Business with a clear message: this is just the beginning. Microsoft is preparing for the future of “smart living” with the idea that Skype will be available on any device, anywhere, and users will be able to share date, translate calls and have two-way annotated meetings.

Skype for Business will unify Lync and Skype: according to Microsoft “over 100 million people now use Microsoft Lync to communicate for work, with 79 percent of U.S. enterprises currently using or planning to deploy Lync for telephony.” Combine that with Skype’s 50 billion minutes of traffic every month, and Skype for Business will surely become the preferred choice for business-to-business and business-to-consumer communications. 

Through this collaboration users will be able to place calls and start conferences over old school landline connections with a traditional phone number. This is great news; previously this functionality would require businesses to have a Lync Server set-up and pay a separate PTSN service from a third-party. Microsoft is now working with Vodafone (and other companies) to make the transitions between VoIP and landline calls easier in Office 365. 

Lync Room Systems is also getting an update to become Skype Room Systems, an initiative to supplement physical meeting spaces with Skype technology. Skype for Business will integrate all of Lync’s features into a Skype-style interface, which will allow Lync users to connect to anyone using a Skype user name. All of the productivity-boosting communication tools will still be available and enhanced. 

If your business isn’t using Office 365 currently, now is the time to start thinking about incorporating it into your company. Earlier this week Microsoft unveiled the technical preview of the Skype for Business client, which gives customers an opportunity to trial Skype for Business and begin preparing for deployment. If you have any questions about Office 365, or are interested in Skype for Business (the new service will begin rolling out next month), get in touch today for more information about how we can help you improve your business communication services with Office 365.  

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website. 

Will 5G Revolutionize Your Business In 2020?

One of the main highlights at this year’s Mobile Congress World in Barcelona was 5G. 5G is the next development in mobile technology, but will 5G improve the way businesses are run or is it all just hype?

Commercial 5G is expected to arrive around 2020, with full deployment towards the middle of that decade. But what can businesses actually expect from 5G, will it really be worth making the switch from 4G?

• It’s going to be ridiculously fast: we’re talking downloading an entire film in a second or video calling a client without any of the time delays or glitches.
• Smarter technology: devices will have to become smarter in order to successfully run 5G. But we’re talking more than just smartphones and laptops, this includes everything from printers to washing machines. 
• Increase in capacity: businesses will be able to connect all electronics to 5G, making the management of offices that much simpler. 
• It won’t break: a network that “won’t break”? Improving reliability issues is one of the main pros of 5G. 

There are many significant issues that telco providers are currently addressing: one of the main issues according to Business Spectator is that “the success of 5G will have more to do with connected systems than the 5G technology as such. 5G will involve a range of industry sectors and can only be successful if the applications are built in partnership and in collaboration with those sectors.” This means that new business models will have to be introduced. 

One thing is certain. The capabilities of 5G will add a whole new dimension to what the mobile industry is all about, and how businesses will have to adapt to be able to run and use this new technology.

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website. 

360ict’s No-Strings-Attached Managed Service Calculator Goes Mobile For The First Time

360ict has celebrated launching its new mobile-optimised site by implementing a managed service calculator that helps prospective clients to estimate just how much they can save by using a managed service plan.

To coincide with a brand spanking new look for their website, 360ict has implemented a brand new managed service calculator that can benefit all IT managers plus any Financial Directors, Managing Directors and Office Managers that don't have a dedicated IT manager.

“The people we work with are the lifeblood of our business and that was part of the thinking behind providing such a simple to use calculator for any clients, existing or new,” said Roy Charles, owner of 360ict. “Any visitor to the site can take advantage of the new calculator with no pressure to give away any information about themselves.”

360ict is aiming to make it easy for prospective customers to estimate exactly how much it costs to implement a managed service plan and clients can stay as anonymous as possible as you don’t have to sign up or enter an email address to use the service.

Depending on the results of the managed service calculator, customers can get in touch with 360ict to arrange for a follow up consultation based on those results.

Clients that decide to take the next step after using the calculator can benefit from the entire suite that come under 360ict’s managed service remit. Expert staff are on hand to fully manage your business IT, provide remote and on-site service, a rapid response within 15 minutes, resolution of existing problems, security monitoring and updates, and just about anything else a company might need.

360ict works with firms in London and the South East to provide cover-all-bases IT support for small and medium sized enterprises in need of some assistance on the IT side of things.

360ict provides managed IT services and support for SMEs in central London and the south-east, including London Victoria, Euston, Croydon and Bromley. For more advice on gaining competitive advantage as a mid-sized company, give us a call on 0208 663 4000 or head to our website.